Privacy Policy
Last Updated: 7 July 2025
Frequently asked questions
1. Introduction
This Privacy Policy explains how the South African Guild of Actors (“SAGA,” “we,” “us”) collects, uses, and protects your personal information when you use our Learning Portal (“Portal”).
2. What Information We Collect
We may collect:
· Personal Details — e.g. name, email address, phone number.
· Account Information — username, password.
· Payment Details — if you subscribe.
· Usage Data — pages visited, time spent, clicks.
· Technical Data — IP address, browser type, device info.
3. How We Use Your Information
We use your data to:
· Provide access to the Portal.
· Process payments.
· Communicate with you.
· Improve our services.
· Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
· Service providers (e.g. payment processors, hosting providers).
· Law enforcement or regulators if required by law.
We do not sell your personal data.
5. Cookies
The Portal uses cookies to:
· Maintain sessions.
· Analyse usage.
· Improve user experience.
You can control cookies via your browser settings.
6. Data Security
We implement reasonable measures to protect your data. However, no online system is 100% secure.
7. Your Rights
Under South African law (POPIA), you may:
· Request access to your data.
· Ask us to correct inaccurate data.
· Request deletion of your data (where applicable).
· Object to processing for certain purposes.
To exercise these rights, contact us at the details below.
8. Retention
We keep personal data only as long as necessary for the purposes stated or as required by law.
9. Changes to This Policy
We may update this Privacy Policy. We will post changes on the Portal and update the “Last updated” date.
10. Contact Us
If you have questions about this Policy or your personal information:
Email:admin@saguildofactors.co.za