SAGA Learning Portal

Privacy Policy

Last Updated: 7 July 2025

Frequently asked questions

1. Introduction

This Privacy Policy explains how the South African Guild of Actors (“SAGA,” “we,” “us”) collects, uses, and protects your personal information when you use our Learning Portal (“Portal”).

2. What Information We Collect

We may collect:

· Personal Details — e.g. name, email address, phone number.

· Account Information — username, password.

· Payment Details — if you subscribe.

· Usage Data — pages visited, time spent, clicks.

· Technical Data — IP address, browser type, device info.

3. How We Use Your Information

We use your data to:

· Provide access to the Portal.

· Process payments.

· Communicate with you.

· Improve our services.

· Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

· Service providers (e.g. payment processors, hosting providers).

· Law enforcement or regulators if required by law.

We do not sell your personal data.

5. Cookies

The Portal uses cookies to:

· Maintain sessions.

· Analyse usage.

· Improve user experience.

You can control cookies via your browser settings.

6. Data Security

We implement reasonable measures to protect your data. However, no online system is 100% secure.

7. Your Rights

Under South African law (POPIA), you may:

· Request access to your data.

· Ask us to correct inaccurate data.

· Request deletion of your data (where applicable).

· Object to processing for certain purposes.

To exercise these rights, contact us at the details below.

8. Retention

We keep personal data only as long as necessary for the purposes stated or as required by law.

9. Changes to This Policy

We may update this Privacy Policy. We will post changes on the Portal and update the “Last updated” date.

10. Contact Us

If you have questions about this Policy or your personal information:

Email:admin@saguildofactors.co.za